The CRM Handbook: A Business Guide to Customer Relationship Management
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The CRM Handbook: A Business Guide to Customer Relationship Management
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В наличии: 1 As the thinkers have said, you should strive in all situations to know yourself and know your enemy. Most of history's great thinkers, however, were not in business. In business, you have to know your customer and understand how your company interactshttp://www.ozon.ru/context/detail/id/1762237/ Атрибуты товара| Автор | Jill Dyche | | Издательство | Addison-Wesley | | ISBN | 0-201-73062-6 |
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