Handbook of CRM: Achieving Excellence through Customer Management
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Handbook of CRM: Achieving Excellence through Customer Management
Цена:
3 494,00 руб.
В наличии: 1 Customer Relationship Management is a holistic strategic approach to managing customer relationships to increase shareholder value, and this major Handbook of CRM gives complete coverage of the key concepts in this vital field.
It is abouthttp://www.ozon.ru/context/detail/id/3347807/ Атрибуты товара| ISBN | 0750664371 | | Издательство | Butterworth-Heinemann | | Год издания | 2005 | | Автор | Adrian Payne |
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