CRM Unplugged: Releasing CRM's Strategic Value
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CRM Unplugged: Releasing CRM's Strategic Value
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4 971,60 руб.
В наличии: 1 Experts estimate that more than fifty percent of all Customer Relationship Management (CRM) implementations will be seen as failures from a company's viewpoint. However, implemented the right way, CRM is useful, profit-enhancing, and even vital tohttp://www.ozon.ru/context/detail/id/1728568/ Атрибуты товара| ISBN | 0-471-48304-4 | | Издательство | John Wiley and Sons, Inc | | Автор | Philip Bligh, Douglas Turk |
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